conflict resolution

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Some conflict is inevitable within communities, including school communities. However, while conflict itself might be inevitable, the way it is managed determines whether the process turns out to be destructive and harmful, or if it may become a functional learning experience for the members of the community. Emerging conflicts in the school environment can be solved through adult intervention, or by empowering students to take an active role in conflict resolution themselves. Research shows that collaborative approaches in conflict resolution are often more effective.

Students can acquire a useful skill-set covering conflict management, prevention and resolution through conflict resolution education. Conflict resolution education aims at increasing the number of win-win situations when it comes to competing needs and interests, to help create an environment where each learner feels more reassured and can find opportunities to work and learn with others. There are several successful models of conflict resolution that can be applied in different contexts, depending on the circumstances, the target group and the educational setting. Including conflict management skills into the daily curriculum or teaching it as a separate subject, and implementing conflict resolution education into classroom management strategies or a comprehensive approach aiming at large-scale change in the school culture involving all relevant stakeholders are both existing and effective practices.

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