conflict resolution

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Conflict is inevitable among communities including school-communities. However, while conflict itself might be inevitable, the way it is managed determines whether the process turns out to be destructive and harmful, or a functional learning experience for the members of the community. Emerging conflicts in the school environment can be solved through adult intervention, or empowering students to take an active role in conflict resolution and in solving their own conflicts. Research also shows that collaborative approaches in conflict resolution are often more effective.

Students can acquire the skill-set of conflict management, prevention and resolution through conflict resolution education. Conflict resolution education aims at increasing the number of win-win situations when it comes to competing needs and interests, to create an environment where each learner feels safe and can find opportunities to work and learn with others. There are several successful models for conflict resolution that can be applied in different contexts, depending on the circumstances, the target group and the educational setting. Including conflict management skills into the daily curriculum or teaching it as a separate subject, implementing conflict resolution education into classroom management strategies or a comprehensive approach aiming at large-scale change in the school culture involving all relevant stakeholders are all existing and effective practices.

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